Information for passengers - COVID 19

10.06.2020

Dear Passengers and Airport users,

Dubrovnik Airport Ltd. undertakes extensive measures to ensure that its passengers can travel safely and enjoy a high quality of service in times of the corona pandemic. Before your trip we advise to check following instructions:

General Instructions:

Wear medical face masks, ensure their correct use and disposal and replace them every 4 hours (unless the instructions say otherwise).
Maintain physical distancing of at least 2 meters.
Wash hands regularly for at least 20 seconds with soap and water or, where not available, use alcohol-based hand sanitizing solutions.
Cover the mouth and nose with a tissue or a flexed elbow when sneezing or coughing.
Limit direct contact with surfaces and people.

Before start of your journey:

Don't start your journey if:

have been diagnosed with COVID-19 at any time during the 14 days prior to your flight.
have had any of the COVID-19 relevant symptoms (fever, newly developed cough, loss of taste or smell, shortness of breath) at any time during the 8 days prior to your flight.
have been in close contact (e.g. less than 2 meters for more than 15 minutes) with a person who has COVID-19 in the 14-day prior your flight.

Read the health safety promotion material form of your airline and check their web site before travelling.

Check if you have enough medical face masks and sanitising gel for your journey.

Ensure you leave enough time for your journey including checks at the airport.

Try to do web check-in before flight.

At the Airport:

Contact airport staff in case you have any questions or feel uneasy.
Respect physical barriers and signs indicating distancing requirements.
If you didn’t check in using web check in, you can do it at our check in counters while strictly following instructions.
Wear a face mask, and expect to be denied boarding if you do not wear one.
Be kind to each other and have understanding – it's the only way we will get through this.

: To make Immigration control easier and quicker when entering Croatia, we recommend to visit and fill in the requested data at following link: https://entercroatia.mup.hr/

For more information, you can visit following link:

https://www.koronavirus.hr/en

Poster EASA

10.06.2020

Information for passengers - COVID 19

Dear Passengers and Airport users,

General Instructions:

Wear medical face masks, ensure their correct use and disposal and replace them every 4 hours (unless the instructions say otherwise).
Maintain physical distancing of at least 2 meters.
Wash hands regularly for at least 20 seconds with soap and water or, where not available, use alcohol-based hand sanitizing solutions.
Cover the mouth and nose with a tissue or a flexed elbow when sneezing or coughing.
Limit direct contact with surfaces and people.

Before start of your journey:

Don't start your journey if:

have been diagnosed with COVID-19 at any time during the 14 days prior to your flight.
have had any of the COVID-19 relevant symptoms (fever, newly developed cough, loss of taste or smell, shortness of breath) at any time during the 8 days prior to your flight.
have been in close contact (e.g. less than 2 meters for more than 15 minutes) with a person who has COVID-19 in the 14-day prior your flight.

Read the health safety promotion material form of your airline and check their web site before travelling.

Check if you have enough medical face masks and sanitising gel for your journey.

Ensure you leave enough time for your journey including checks at the airport.

Try to do web check-in before flight.

At the Airport:

Contact airport staff in case you have any questions or feel uneasy.
Respect physical barriers and signs indicating distancing requirements.
If you didn’t check in using web check in, you can do it at our check in counters while strictly following instructions.
Wear a face mask, and expect to be denied boarding if you do not wear one.
Be kind to each other and have understanding – it's the only way we will get through this.

: To make Immigration control easier and quicker when entering Croatia, we recommend to visit and fill in the requested data at following link: https://entercroatia.mup.hr/

For more information, you can visit following link:

https://www.koronavirus.hr/en